212.366.6060 info@sprucebond.com

FAQ

Can I treat my bikini area if I’m on my period?

Yes, we can absolutely treat you when it’s that time of the month. However, people tend to be slightly more sensitive when they are on their period and you may experience more discomfort than usual.

How much do treatments really hurt?

Both waxing and laser hair removal can be uncomfortable, but in most cases the pre-appointment anxiety is worse than the real deal. Usually, the first treatment is the most uncomfortable, but at the end of the day, pain varies by person and body part. Just remember: every specialist has been trained in the best, least painful way to wax and laser.

How long do I wait between treatments?

For wax and brow treatments, we recommend four weeks. For laser hair removal, the general rule of thumb is between four and six weeks, but your specialist will let you know what works best for you.

What kind of wax do you use?

We have our own proprietary waxes that we import from Europe that are specially formulated to grip hair, not skin, so there’s no unneeded pulling and fewer ingrown hairs. Depending on the body part being waxed and your hair’s texture, we use a hard formula, a softer, strip-removable formula or a combination of the two to amp up efficiency while scaling down discomfort. Our signature formulas are truly one of a kind.

How does laser hair removal work?

When a specialist pulses the laser on the area being treated, the laser creates a beam of light that passes through skin and zeros in on the pigmentation in each hair follicle. This heats up the follicle and curbs it from making new cells — no new cells means no new hair. 95% of people will see at least 70% reduction in hair after 5 treatments.

Is laser hair removal really permanent?

Yes, laser hair removal permanently reduces hair growth. 95% of people will experience between 70% and 95% less hair on the treated area after a full series, but it can vary by person and body part. Most people need to touch-up any areas where new hair pop up every so often.

Will laser hair removal work for me?

We’d love to say “absolutely!” every time, but laser hair removal results vary depending on skin color, hair color and body part. Our best advice is to come in for a complimentary consultation with one of our specialists so we can take a look at the area and discuss your options. Often, we can find a permanent treatment plan that will work for you, but we want you to be happy with the result, so we’ll always be upfront if you are not the best candidate.

What types of laser machines do you use? Are they the same type I would find in a doctor’s office?

We only use top-of-the-line machines, meaning they are often better than what you’ll find in a doctor’s office. In fact, we’ve performed over half a million treatments — more than most doctors’ offices ever will. Depending on your hair and skin type, the body part being treated and your phase of treatment, we will use either the GentleLase, GentleYAG or BBL machines. No matter which one we use, our specialists are tirelessly trained to be pros in the technique and safety of each machine.

Is hair removal safe?

It is at Spruce & Bond! We have been doing laser hair removal since the ’90s and have performed over half a million treatments. Not only do we use the best, most up-to-date equipment, everyone on our staff undergoes top-notch training and ongoing skills tests throughout their career. Our industry is regulated and monitored by state and local governing agencies, but we go above and beyond to make sure you are in good hands every time. Plus, if you’re ever unsure about something, we are happy to answer any questions.

What is the peelLAB service and how does it work?

peelLAB was developed with a leading NYC dermatologist and is a new professional use chemical peel that uses Salicylic Acid to safely dissolve dead skin cells on the surface of the skin to reveal a brighter and clearer complexion in LESS THAN 10 MINUTES. There is NO DOWNTIME, no redness or peeling, and you can wear makeup right away!

Who performs the peelLAB service?

Every Spruce & Bond peelLAB specialist is a licensed esthetician and has completed rigorous screening and training on peels specifically.

Who is the ideal candidate for these services?

peelLAB is great for anyone looking for an instant glow, and an amazing solution for people with specific skin concerns including acne or breakouts, extra oily skin, fine lines & wrinkles, minor scarring, light psoriasis, hyperpigmentation or melasma, rough or uneven texture, loss of elasticity or dull or blotchy complexion.

Who should avoid these services?

 Unfortunately we will be unable to treat you if you have had sun exposure up to 7 days prior to treatment, have used Retinol or Retin-A up to 7 days prior to service, are using Accutane or any other oral acne medications up to 6 months prior to service, have had wax or laser treatment to the area up to 7 days prior to service, have had a chemical peel or professional exfoliation treatment up to 4 weeks prior to service, have severe or cystic acne, are under the age of 16, have an allergy to aspirin, or are pregnant or nursing.

Does the peel hurt?

You will feel a mild tingle as well as a tightening of your skin. We offer each client a fan to hold during their service to help subside the tingle.

How frequently can someone get the service done?

We recommend clients coming in for a peelLAB service every 4-6 weeks. We suggest that clients have not had prolonged sun exposure at least 7 days prior to and post treatment.

What are the expected results?

After just 1 treatment, clients will see INSTANT results like brighter and clearer skin. Over 5 Treatments, you can expect to see significant improvement in skin tone evenness and brightness, a noticeable decrease in fine lines & wrinkles, regulation of skin’s oil production, increased elasticity & hydration, a reduction of minor scarring, and healthier skin overall.

What’s the difference between a Glycolic Acid peel and a peelLAB peel?

Glycolic peel is an alpha hydroxy acid that penetrates much deeper and has much longer downtime. With our Salicylic Acid peels, you are able to literally Glow & Go with zero irritation or redness. Salicylic Acid is also extremely effective for breakouts and is gentler on sensitive skin.

How did you develop your peelLAB products?

We worked with a top NYC dermatologist and the leading pharmaceutical product development manufacturer in the US.   Our products were developed using the highest quality medical grade ingredients and are dermatologically tested to deliver safe and superior results.

Results Driven Beauty Treatments.